Billtrust Adds Interactive Voice Response Capability to Billing Services Suite

DIGITAL JOURNAL — Billtrust, the leader in Customer Centric Billing, today announced the debut of IVR (Interactive Voice Response) technology to its suite of billing services. The new IVR system, which includes Inbound IVR, Outbound IVR and Emergency Alerts, gives end-customers a phone number by which they can check account balances or make payments by either ACH or credit card, 24 hours a day, 7 days a week.