Inaugural Billtrust User Summit Creates Innovative Forum For Billing Industry Best Practices
Corporate Leaders Meet in Philadelphia to Exchange Information and Ideas; Awards Ceremony Recognizes 2013 Billing Rockstar of the Year Tina Schneider, February 2014 Billing Rockstar Melissa Seader
HAMILTON, NJ – (March 11, 2014) – Billtrust, the leading outsourced billing services provider, today announced the successful completion of its 2014 Billtrust User Summit, the first conference to address the changing needs of corporate billing in both the business-to-business and business-to-consumer segments. The conference exceeded projections for both the number and prominence of attendees, demonstrating the high priority companies are placing on the billing process as electronic billing becomes increasingly mission-critical.
Highlighting the conclusion of the Billtrust User Summit was the recognition of two industry professionals as Billtrust Billing Rockstars. The awards, acknowledging billing professionals who have led a transformation of the billing process within their organizations, were awarded to:
Melissa Seader, Senior Manager AP and AR, IDEXX Laboratories, as February 2014 Billing Rockstar. Among Melissa’s achievements in reducing billing costs for IDEXX is a 57% payment participation rate among the nearly 3,000 customers using their online billing portal, Invoice Gateway.
Tina Schneider, Manager, Credit & Accounts Receivable, Medela, Inc., as 2013 Billing Rockstar of the Year. Tina led her company’s customers to embrace a range of payment portals and grow electronic adoption to 53% in less than two years.
The 2014 Billtrust User Summit was sponsored by Sungard GetPaid, Open Scan, Credit Research Foundation and Epicor. The three-day event was held February 23-25 at The Hotel Monaco in Philadelphia.
“The enthusiastic response we received to the event underscores not only the dynamic changes taking place in corporate billing, but also the need for the sharing of ideas. Companies recognize both the potential and the challenges involved in electronic billing,” said Flint Lane, Billtrust Founder and CEO. “We’re pleased that this forum has been so strongly embraced.”
Among the many opportunities for dialogue and improvement at the User Summit were best practice seminars, open forums and one-on-one executive appointments. Attendees were also given the chance to meet with Billtrust product experts as well as representatives from conference sponsors who explained how their products and services integrate with the Billtrust ecosystem.
Billtrust has already begun planning for its 2015 User Summit.
Headquartered in Hamilton N.J., Billtrust is a premier provider of outsourced billing solutions. Its products and services help companies’ billing practices become “Customer-Centric,” a concept that emphasizes flexible accommodation of customer needs. Billtrust’s billing channels span paper, fax, e-mail, online billing (EBPP, EIPP, Invoice Central), eBanking and IVR. In addition, the company provides expert bill design, in-bill marketing services and CustomerCare, an integrated online customer service portal. Billtrust’s comprehensive tools automate the billing process so businesses can save money, increase productivity, improve cash flow and seamlessly migrate to electronic delivery. For more information, visit Billtrust online at billtemp.wpengine.com.