Professional Services values communication ability, flexibility, organizational skills and teamwork.
Project Managers lead the charge on implementations, clear roadblocks and keep the project team focused on objectives.
Our Business Analysts dig deep into customer needs, translate those into requirements and figure out solutions. Engagement Managers prioritize projects, handle escalations and manage strategic customer implementation success.
And there are plenty of other helping hands, like our Implementation Architects and Application Support Engineers.
We challenge our team members to come up with solutions that work for both Billtrust and our customers. Ultimately, it is our job to “fix the problem, not the blame.”
“The teams are collaborative, not combative. Success is celebrated, information is freely shared. Everyone is allowed to succeed, expected to play a role in their success, and that success is celebrated. I love the people that I work with.”— Christy, Vice President, Professional Services
A few fast facts on Professional Services:
- 75+ consulting professionals in the Professional Services department
- 270+/- active implementations at any given point in time
- 40+ business verticals our customer implementations span
- 1,600+ satisfied customer implementations and counting