|Truly Holistic||A real holistic product in that everything we sell is developed by us and supported by us in the USA, backed by the resources of Billtrust.||Typically a combination of third-party products, making it difficult to resolve issues or receive good tech support and requires licensing with multiple software providers.|
|Industry- Focused||Leverage years of skills, experience, and proven success with distributors and manufacturers. We truly understand the unique needs of wholesale.||Neither retrofitted B2C solutions nor ERP developed solutions can handle the ever changing complexities of wholesale distributors and manufacturers.|
|Long-Term Viability||Chosen exclusively by the largest buying group, IMARK (1500 members), as their eCommerce and PIM provider.||If affiliated to any buying group, how long and how many customers? If not, why not?|
|Value Proposition||Three tiers of solutions so you can pick the price point that works for your budget.||Either over-priced and they remove features to bring their price down or underpriced and they don’t provide a long term solution to build on.|
|Technology||Leader in cloud technology for eCommerce: AWS EKS (Kubernetes) on a Java / Linux platform for speed, scalability, reliability and constant updates.||Usually ASP.net on a Windows platform, locking you into a fading Microsoft technology.|
|Order-to-Cash||Part of a complete Order-to-Cash platform. Ready to automate 1000’s of invoices and online payments.||Not connected to the rest of your AR process.|
|Integration||Integrated tightly to the leading ERP solutions to streamline order fulfillment, workflow and account management. No duplication of work outside the ERP.||Poor integration means inconsistent data, manual order processing and account management, and a poor customer experience.|
|Support||Project management, live training, self- guided resources, dedicated client success manager, quarterly business reviews, and data analytics all via Billtrust eCommerce.||Unresponsive, slow, may require multiple support personnel from different companies (or even other countries)|
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