Elevating the role of the credit and collections manager
90% of American B2B companies report late payments by their customers, and an increasing number of Fortune 1000 companies report a rise in days sales outstanding (DSO). This is concerning, as credit and collections managers have one of the most important jobs to an organization’s success – ensuring a company gets paid.
It’s time to rethink the collections process by putting the customer experience at the forefront, helping to build stronger customer relationships and accelerate cash flow. While the main goal of collections is to ensure the business gets paid, equipping your analysts with Billtrust Collections, can empower your teams to not only contribute to the financial health of the company, but to its overall customer experience. In this webinar, we’ll discuss:
- The evolving role of the credit and collections manager
- How to change the way your customers think about collections
- Building better customer relationships with smarter collections policies
- A demo of Billtrust Collections