Introduction to Enhanced Dispute and Deduction Capabilities
Explore how to better defend your bottom line and improve your workflows with enhanced dispute and deduction features.
The first step towards improving your reactions to disputes and deductions is to become more sensitive to them. Disputes can be detected at several stages of the AR process: on your payments portal, during cash application or in the collections process. The more customer communication that you are able to build into each of these processes, the better you will be at detecting and dealing with disputes and deductions.
Art Hernandez, Billtrust VP of Product Strategy