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Find failed emails before they cost you. The Email Exception Assistant is how you find undelivered invoices and bounces. Alternative email addresses are surfaced in seconds, so you can get paid faster.

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No more guesswork

Mislukte leveringen van facturen worden automatisch opgespoord en gediagnosticeerd, zodat u niet hoeft te raden waarom een e-mail is teruggestuurd.

Focus op wat belangrijk is

Undelivered invoices are ranked by open balance, so your team works the largest invoices before they go delinquent.

Een overzicht van accounts en het aantal mislukte e-mails, gesorteerd op openstaand bedrag

Voorkom toekomstige mislukkingen

Once a delivery problem is fixed, the alternate email address is saved and applied next time. No more recurring errors.

Geef uw team tijd terug

Stop met het doorspitten van terugstuurlogboeken en het zoeken naar alternatieve e-mailadressen. Ontvang binnen enkele seconden aanbevelingen.

Een typefout in een e-mailadres corrigeren

Gedetecteerd, gediagnosticeerd, opgelost.

Reasons and recommendations

Each undelivered invoice includes the reason it failed and a recommended alternate contact. Suggestions are based on prior successful deliveries.

Handel met vertrouwen

Each recommendation is accompanied by a confidence score and plain-language rationale, giving you the ability to make an informed decision.

U houdt de controle

Approve of a one-time solution and hit resend or set a rule to reroute all future failures. Automation runs only when you configure it.

A full record of every AI action

Managers can see how invoicing problems are handled across the team. Every failure, action, and automated resend is recorded and traceable.

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The intelligence behind every recommendation

Every recommendation is powered by Insights360, Billtrust’s intelligence layer. It synthesizes current and historical data to perform an analysis that identifies the best solution. Recommendations are accompanied by a confidence score indicating how strongly the available data supports that solution.

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Ben je klaar om Billtrust in actie te zien?​

Gebruik Billtrust om jouw debiteurenbeheer te stroomlijnen en sneller betaald te krijgen terwijl handmatig werk afneemt. Ontdek hoe onze AI-aangestuurde oplossingen aan jouw unieke behoeften kunnen voldoen en je debiteurenactiviteiten kunnen verbeteren.

Hartelijk dank voor je bericht

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Veelgestelde vragen

Wat is de Email Exception Assistant?

Email Exception Assistant is an AI feature in Billtrust Invoicing that spots invoice emails that didn’t reach the customer, diagnoses why, and helps your team resend them fast, so a delivery problem doesn’t become a late payment.

Each recommendation includes an alternate contact, a confidence score based on the success of prior deliveries, and a plain-language reason why this alternate was selected. With clear evidence and a system that is transparent about its reasoning, your finance team can fully evaluate the suggestion before acting.

There is no setup required. The feature is enabled for all Invoicing customers. Your team can start using the exceptions queue without configuring additional tools. Automation rules are optional and can be added over time.

No. AI makes a recommendation and your accounts receivable team approves it. Automation rules are configured explicitly by your team and logged with the user who set them. Every automated resend is tracked and appears in the Resolution Log.

No. It is included for all Billtrust Invoicing customers at no additional cost.

Undelivered invoices are ranked by total open balance, highest first, so your team works the accounts with the most cash at stake.

Yes. Managers can see every active resend rule, the destination, who set it, and how often it has run, so your team maintains full oversight.