Advancements in AI analytics are transforming the way finance leaders measure the success of their accounts receivable (AR) operation. With real-time performance dashboards now standard in modern accounting automation platforms, it’s time for AR teams to move beyond surface-level metrics.
But what are the best key performance indicators (KPIs) to evaluate the effectiveness of invoicing, payments, cash application, collections, and credit management? Why are some measurements better than others? Moreover, how should your KPIs change as your AR operations mature?
This guide to AR performance management unpacks the 20 best KPIs for optimizing every step of the order-to-cash process. You’ll walk away with leading metrics to gauge AR performance overall as well as specific KPIs for every functional area of AR.
5 Key Takeaways
1.
DSO Best Practices
Learn why Days Sales Outstanding (DSO) should not be a standalone metric
2.
Improvement Tips
Get tips for performance improvement, including the biggest KPI influencers
3.
Underrated Metrics
Discover the underrated metric helping collections teams be more strategic
4.
A KPIs Framework
Get a framework for matching 20 of the best KPIs to your desired outcomes
5.
KPIs for Precision
See how cash application measurement can go deeper than match rates
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