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Formular für Kundensupport-Anfragen

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Alle mit * gekennzeichneten Felder sind Pflichtfelder.

Firmen-/Kontoname: *
Name des Kontakts: *
Kontakt-E-Mail: *
Bei welchem Produkt benötigen Sie Hilfe? *
Bitte wählen Sie das Produkt oder die Dienstleistung aus, die sich auf Ihre Anfrage bezieht. In welchem Bereich können wir Ihnen helfen? * Bitte wählen Sie den Bereich aus, der am besten beschreibt, womit Sie Hilfe benötigen. Betreff: *
Beschreibung: *
Schweregrad: *

Anfrage zu einem routinemäßigen technischen Problem. Informationen zu Anwendungsfunktionen oder Navigation angefordert. Fehler, der eine geringe Anzahl von Benutzern betrifft. Angemessene Problemumgehung verfügbar.

Nach dem Absenden werden Sie auf die Support-Seite von Billtrust weitergeleitet. Kurz danach erhalten Sie eine E-Mail mit Ihrer Fallnummer. Haben Sie einen Anhang? Antworten Sie einfach auf Ihre Fallbestätigungs-E-Mail, nachdem Sie dieses Formular abgesendet haben.

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