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Home Unterstützen Formular für Kundensupport-Anfragen

Formular für Kundensupport-Anfragen

Wenden Sie sich an unser Spezialistenteam, um Unterstützung zu erhalten. Wir freuen uns auf Sie!

Alle mit * gekennzeichneten Felder sind Pflichtfelder.

Firmen-/Kontoname: *
Name des Kontakts: *
Kontakt-E-Mail: *
Bei welchem Produkt benötigen Sie Hilfe? *
Bitte wählen Sie das Produkt oder die Dienstleistung aus, die sich auf Ihre Anfrage bezieht. In welchem Bereich können wir Ihnen helfen? * Bitte wählen Sie den Bereich aus, der am besten beschreibt, womit Sie Hilfe benötigen. Um welche Art von Anfrage handelt es sich? *
Möchten Sie ein Problem melden, das Sie haben? Reichen Sie eine Anfrage ein, um Ihre aktuelle Konfiguration zu ergänzen oder zu ändern? Oder haben Sie einfach nur eine Frage zu stellen? Betreff: *
Beschreibung: *
Schweregrad: *

Anfrage zu einem routinemäßigen technischen Problem. Informationen zu Anwendungsfunktionen oder Navigation angefordert. Fehler, der eine geringe Anzahl von Benutzern betrifft. Angemessene Problemumgehung verfügbar.

Nach dem Absenden werden Sie auf die Support-Seite von Billtrust weitergeleitet. Kurz danach erhalten Sie eine E-Mail mit Ihrer Fallnummer. Haben Sie einen Anhang? Antworten Sie einfach auf Ihre Fallbestätigungs-E-Mail, nachdem Sie dieses Formular abgesendet haben.

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