Cookie Policy

Effective Date: November 11, 2019

Cookies Updated as of 5/2/2022

Introduction and Scope

This Cookie Notice (the “POLICY”) is designed to assist you in understanding how and why BTRS Holdings, Inc. and its wholly owned subsidiaries (WE, US, or OUR) uses cookies and other similar technologies (COOKIES) to collect personal data on our website and any of our linked or attached web pages (collectively, the WEBSITE). This Cookie Notice applies to the websites that we own or control and which post a link to this Cookies Notice.

What are Cookies?

A cookie is a small text file stored on your device that contains information about your browser and online activity. Our Website may also employ a software technology called clear GIFs (a.k.a. web beacons) that helps us better manage content on our Website by informing us what content is effective. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Website users. We may also use local shared objects (a.k.a. flash cookies), pixels, or other similar technologies. All of these tracking technologies are collectively referred to as Cookies in this Policy.

Why do we use Cookies?

We use Cookies to allow our Website to operate, increase its functionality and efficiency, analyze how you use it so that we can improve it, tailor the content and information that we display to you, and provide you with targeted advertisements. This Policy also explains how you can opt out of Cookies if you are protected by certain data protection and privacy laws, such as the laws implementing the e-Privacy Directive in the European Economic Area (EEA).

To the extent that information collected by the Cookies constitutes personal data (on its own or if combined with other information) protected by one applicable data protection or privacy law, our Privacy Policy shall apply to the processing of such personal data, as defined in the privacy policy.

Types of Cookies

Our websites may use both session cookies and persistent cookies to provide you with a more personal and interactive experience on our websites:

  • Session cookies allow a website to remember your actions during a browsing session and expire once your close your web browser. Session cookies may be used for a variety of purposes, such as remembering that you logged in to one of our websites.
  • Persistent cookies – are stored on your device and may continue to exist until they expire or you delete them. Persistent cookies may be used for a variety of purposes, including remembering users’ preferences and choices when using a site or to target advertising.

Cookies can be categorized either as first-party or third-party cookies. Our websites use both types of cookies:

  • First party cookies – First-party cookies are set directly by us, from the domain name of the website displayed in the URL window.
  • Third party cookies – Third-party cookies are cookies that are set by a domain name other than the one being visited by the user. Other parties, such as Marketo or Google, may also set their own (third-party) Cookies through our Website. Those third parties may collect information about your online activities over time and across different Internet websites or online services. Please refer to these third parties’ privacy policies to learn more about the way in which they collect and process information about you.

Opting Out

You may opt out of Cookies at any time by clicking on the “Cookie Settings” button below. You can alter the configuration of your browser to reject certain types of Cookies. Note, if you reject certain Cookies, you may not be able to access and use all of the features on our Website. You may also set your browser to send a Do Not Track (DNT) signal. For more information, please visit All About DNT. We commit to user privacy by honoring “Do Not Track” signals received from web browsers.

How We Use Cookies on our Website

You may also control your online behavioral advertising preferences and opt out from having your data processed by certain marketing companies by visiting Your Online Choices and Opt Out About Ads. Please note that managing these preferences will not turn off internet advertisements in general. You will receive the same number of advertisements, but it will be less reflective of your interests, as based on your web browsing habits. The preferences that you set, including your opt out requests, may be stored in Cookies that are specific to your browser. If your browser is configured to block Cookies, our tool may not be able to store your preferences.

In addition, deleting Cookies on this browser may result in your preferences being removed. If your preferences are removed after you delete cookies from this browser, you will have to update these preferences again. Also, remember that private browsing technologies (such as incognito mode) automatically delete all local storage and Cookies when the browsing session ends, preventing us from recording your choice made during the session; and preventing us from accessing any local storage created outside of the current session, which does not enable us to access the choice you made during a normal or previous private browsing session.

We will only store your preferences in this browser. Because some companies may not connect information about this browser with other web browsers or devices you may use (such as a web browser on another computer you may use, or one on a mobile device), you need to update your preferences by accessing our Cookie consent management tool above to set your preferences separately for other browsers or devices you may use.

Changes to this Policy

If we make any material change to this Policy, we will post the revised Policy to our Website and update the “Effective Date” above to reflect the date on which the new Policy became effective.

Contact Us

If you have any questions about this Policy, please call us at 1-888-580-2455, send us an e-mail to [email protected], or contact us by postal mail at:

BTRS Holdings, Inc.

Corporate Headquarters
1009 Lenox Drive
Suite 101
Lawrenceville, New Jersey 08648

Please allow up to 4 weeks for us to reply.