The Evolution of Order-to-Cash

Industry Report

IDC Infobrief, sponsored by Billtrust
IDC O2C Study Preview Masthead Image

In today's fast-evolving business landscape, organizations can quickly develop increasing concerns about cash flow, making it a top priority. As a result, the role of finance teams has undergone a significant transformation, now serving as a strategic catalyst for overall company performance. This transformation matters most for businesses with limited cash reserves, where the order-to-cash (OTC) process plays a pivotal role.

To succeed in the modern era, savvy leaders within the office of the CFO must adapt and evolve. Our research study, which was based on a comprehensive survey of global finance and accounting professionals conducted by IDC and sponsored by Billtrust, is exactly where you’ll discover the insights that make it possible.

"Evolution of Order-to-Cash" delves into the current state of accounts receivable (AR) across the globe, analyzing its significance in today's dynamic business environment, and the findings highlight several critical insights:

  • The pressing need for digital transformation throughout the order-to-cash process.
  • The changing role of the office of the CFO in driving organizational success.
  • The key challenges faced by AR professionals in managing cash flow effectively.
  • The technologies that currently shape the future of the order-to-cash process.
  • How OTC transformation directly impacts customer satisfaction and the employee experience.

Download this research study and gain access to actionable insights that can empower your business to optimize its order-to-cash process, drive financial success, and unlock the power of order-to-cash in your organization.

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