Business leaders have traditionally viewed accounts receivable (AR) teams as functional, not strategic contributors. Companies that did recognize AR’s strategic potential and made smart investments in cloud and automation technology, have order-to-cash processes which have fared better during the transition to remote work than peers still reliant on older AR tools.
Automated order-to-cash platforms can eliminate or reduce many of the manual tasks that eat up an AR professional’s day. When manual tasks are reduced, teams have more time to service customers and pursue strategic initiatives with more flexible workflows tolerant to sudden change.
Using modern automation tools, AR professionals now have the power to elevate their contributions and become strategic contributors. This report describes the state of AR and explores new ways of thinking about everyday tasks, empowering AR professionals to rewrite the workday.