Collections management is the process of tracking and handling overdue customer payments to make sure outstanding balances get resolved. Modern collections management uses AI-powered automation and behavioral segmentation to dynamically adjust outreach so it’s more effective in generating a payment response. Prioritization is based on real-time financial risk while payment reminder timing, tone, and communication channels are adjusted according to historical data and proven best practices.
Check out this guide: Next-Gen Collections: Data-Backed Tips to Get Invoices Paid Faster
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