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In accounts receivable operations, exception handling is a standardized process used for managing payments or transactions that don’t match with any existing open invoices. When advanced cash application software cannot match a payment to an invoice, an exception is created, and manual review is required to resolve the problem. Exception-handling processes are created to help AR teams quickly identify the source of the problem, enabling them to apply payments and maintain accurate records without operational delays. Confidence-based matching technology uses machine learning to significantly reduce exception volumes by adjusting to changing data formats and handling complex scenarios without human intervention.
Learn how to reduce exceptions in our The Cash Application Advantage eBook.
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