AI-Powered Collections: Introducing Agentic Procedures
Unused credits are prepayments or overpayments from customers that remain on their accounts and can be used to pay future invoices. Tracking unused credits helps accounts receivable teams maintain accurate customer balances and apply them appropriately when new charges and invoices are generated. Accuracy is critical when tracking unused credits, because it can reduce the number of invoice disputes.
Want to resolve disputes faster? Find out the 3 steps for effective dispute management.
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