Across the industries, financial leaders agree: Billtrust isn’t just a provider of accounts receivable automation solutions, it’s a true partner. Hear how three different Billtrust clients describe Billtrust’s collaboration and deep investment in customer success. Whether it’s delivering on promises, brainstorming through challenges, or driving digital transformation, Billtrust is redefining what it means to be a business partner. Get the story from Cintas, Express Employment Professionals, and Keller Supply Company.
Cintas: It’s Not a One-Sided Relationship
“It’s really important to note the partnership that we have with Billtrust. It’s not a one-sided relationship. In our monthly meetings with the Billtrust team, it’s never us bringing problems or bringing issues. It’s Billtrust asking ‘what can we help you with? What are your troubles? What are your pain points? What can we do about them?’ The collaboration from both sides has been tremendous.”
Scott Hess, Director of Treasury, Cintas
“Truly, if I had to summarize Billtrust in just one word, it would be partner. They’ve been a very valuable partner in business with us, ensuring that we have what we need to be successful, but being invested beyond, again, just being a product offering, but rather a partner and ensuring that our business is successful.”
Kerry Banks Cash Application Manager, Cintas
Express Employment Professionals: The Real Difference is Partnership
“We were using a competitor before we moved to Billtrust, and the difference that we have seen is Billtrust is a partner with us. With the competitor, we felt like once we went live, we were on our own. We didn’t see promises delivered. But with Billtrust, that’s been different. With Billtrust, we really believe they’ve delivered on what were told during the sales process. We truly feel like they’re a partner. We talk through issues that come up. They listen. They brainstorm with us, and we get to a result.”
Angela Richards, Managing Director of Corporate AR, Express Employment Professionals
Keller Supply Company: A Partner to Lead Innovation
“When I hear the word Billtrust, I think partnership and innovation. Billtrust is bringing my company out of a devoid tech environment and thrusting us into a more savvy environment. And really that’s the future.”
Jessica Meeks, Credit Department Manager, Keller Supply Company
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