AI and behavioral data are reshaping the way AR teams approach collections. They make it possible to reach the right customers at the right time with the right message, without overwhelming your team or frustrating customers.
Join Dave Ruda, VP of Product at Billtrust, as he shares insights from our data science team on how to intelligently optimize collections outreach for better results. He’ll be joined by Belinda Hayward, Director of Finance at The Papé Group, who will share real-world examples and best practices to show how these strategies work in practice.
Key takeaways:
- Master the timing: Learn which outreach actions work best—and when—to improve collection effectiveness.
- Measure what matters: Understand how attribution windows help identify what actually drives payment.
- Tailor by risk: See how segmentation with BuyerSense boosts recovery and cuts unnecessary outreach.
- Scale smarter: Discover how AI builds personalized outreach sequences that increase results and reduce manual effort.
