Billtrust Customer Request Form: How may we help?

Welcome to the Billtrust Customer Support Request Form where you can contact our team of specialists for assistance. We look forward to hearing from you!

All fields marked with * are required.

Company/Account Name: *
Contact Name: *
Contact Email: *

Which Product do you need help with? *
Please select the product or service related to your request.
What area can we help you with? *
Please select the area that best describes what you need assistance with.
What type of request is this? *
Want to report an issue you're having? Submit a request to add to or change your current configuration? Or do you just have a question to ask?
Subject: *
Description: *
Severity: *

Inquiry regarding a routine technical issue. Information requested on application capabilities or navigation. Bug affecting a small number of users. Reasonable workaround available.

On submission, you will be redirected to the Billtrust Support Page. Shortly afterwards, you will receive an email with your case number. Have an attachment? Simply reply to your case confirmation email after submitting this form.

Unlock AI Power

Solutions for your role

Industry solutions

Mastering AR Automation: Best Practices and Actionable Strategies

Explore our resource library

Insights that move finance forward

Become a Billtrust Partner

Join our team

Product support

Customer Support Request Form