We get asked all the time: Who does Billtrust serve? The answer is simple: Business to Business (B2B) companies of various sizes across a wide range of industries that need to digitally transform their accounts receivable process. Let’s take a closer look.
Billtrust’s ideal client profile is:
- Businesses across many industries, particularly those in manufacturing, medical and healthcare, transportation, equipment and heavy machinery, distribution, business services, and retail sectors
- Enterprise and Mid-Market companies with revenue ranging from $10 million to $5 billion
- CFOs, finance leaders, decision makers in accounts receivable and treasury management, as well as AR analysts, collectors, and virtually every position serving the accounts receivable function
Billtrust serves:
- 2,600+ companies worldwide
- 440+ manufacturers
- 440+ B2B distributors
- 270+ business services companies
- 220+ equipment dealers
- 220+ medical companies, including some of the top 20 device and supply companies
- 200+ B2B retailers
- 100+ top transportation companies, including 30+ top freight forwarders and 15+ top trucking companies
| Industry | Client | Results | Learn More |
|---|---|---|---|
| Business Services | Cintas | $1M in annual savings 159% productivity gains Now process 25 more payments per hour | ▶ Hear from the client 📰 Read the client’s story |
| Distributors | McPherson Oil | $2M increase in cash flow 26% reduction in DSO 98% touchless payment processing | ▶ Hear from the client |
| Equipment | Louisiana CAT | 75% match rate achieved 71% invoice eDelivery Month-over-month AR reductions | 📰 Read the client’s story |
| Manufacturing | 84 Lumber | 7-8 collectors can now manage the work of 10 $15M in surcharging savings 100% electronic credit application process 0 new hires despite an increase of 2,500 credit applications | ▶ Hear from the client 📰 Read the client’s story |
| Medical and Healthcare | Ambu | Saved 856 hours of processing time 96% Level 2/3 data achieved — a $600,000 savings Match rates increased from 45% to over 90% | 📰 Read the client’s story |
| Retail | Kinepolis | Shortened DSO from 41 to 28 days Decreased overdue invoices by 20% Process consistency across 6 nations | 📰 Read the client’s story |
| Transportation | Ward Transport & Logistics | Automated +$80M in payments Saved +1,300 hours of manual labor $10M increase in monthly processing | 📰 Read the client’s story |
Why AR Operators Love Billtrust’s AI Automation
Billtrust’s AR automation software is focused on task automation and operational efficiency for immediate productivity gains. This includes end-to-end workflow automation that spans all areas of AR: invoicing, payments, cash application, collections, and credit management. The result is total transparency and continuity for all AR functions.
Automation is powered by more than just robotic process automation and advanced analytics. The accounts receivable platform is embedded with an AI intelligence engine called Billtrust AR360. This self-learning system is always monitoring and optimizing to bring continuous utility, rather than static analytics. This way, accounts receivable staff don’t need to crunch the numbers to see where financial risk is popping up. For example, keeping up with the latest delinquencies is simple, because the AI engine delivers clear next-action recommendations for the team to consider. Collections are prioritized according to risk levels, and AI virtual assistants help collectors stay on top of their email inboxes with automated categorization and draft responses.
When it comes to forecasting financial risk, most ERP’s have minimal ability because they aren’t tailored to accounts receivable. Accounts receivable teams must do custom development, leverage middleware, and third-party integrations to get something comparable to the purpose-built solutions that Billtrust offers out of the box. Billtrust AR360 is trained on our proprietary buyer data network – the largest in the industry – enabling sharper forecasting.
A Look at Some of Billtrust’s AI Automation Capabilities
Invoice and Payments: Accelerating Operations
- Automating invoice generation, using real-time accurate source data and complying with regulatory requirements for international invoices
- Delivering invoices to clients through a variety of communication channels including their AP portals – Billtrust integrates with over 260+ AP portals
- Automating one-time use credit card payments, known as virtual cards – don’t miss Billtrust’s Digital Lockbox
- Fully automated card payments – Billtrust charges one-time use credit cards on your behalf
Cash Application: Faster Document and Data Processing
- Finding and retrieving relevant documents using machine learning
- Matching remittance to payments automatically
- Reconciling incoming payments with remittance data – even when the information arrives in two different emails (decoupled remittances)
Collections: AI-Powered Email Management and Communication
- Composing and sending collections-related emails
- Organizing the collector’s inbox and assisting in responding to customer inquiries and disputes
- Sending proactive payment reminders and stopping dunning schedule notices to customers who have initiated a dispute
Why CFOs and Financial Leaders Love Billtrust’s AI Automation
Customer Intelligence to Better Inform Financial Strategy
- Tracking buyer behavior patterns, monitoring lagging payments or types of payments
- Building intelligence profiles to assess customer risk and segment customers into high-, medium-, and low-risk categories for more targeted management and collections outreach
- Leveraging Billtrust’s buyer network data and industry-wide insights for a comprehensive risk assessment, understanding
Risk Assessment and Optimization Opportunities
- Assessing buyer risks and the opportunities to adjust payment policies as a system of “carrots and sticks” to incentivize faster, digital payments
- Disputes analysis and other advanced analytics like Collections Effectiveness Index, offering new ways to view and optimize AR performance
- Real-time creditworthiness evaluation enriched by network intelligence
Financial Forecasting and Planning: Cash Flow Management
- Proactive cash flow forecast analysis, including cash flow forecasting based on payment patterns
- Payment trend prediction and visualizations
- Comprehensive accounts receivable health overviews, including cross-functional insights designed for CFO and AR leadership
- KPI monitoring and exception reporting for a variety of AR’s best performance metrics
- Instantly query your Billtrust data using natural language – think ChatGPT for your financial data
Elevating AR Teams into a Strategic Advisor
Billtrust serves a diverse and growing community of B2B companies that are ready to innovate their accounts receivable operations. From global manufacturers and distributors to medical device providers, and transportation leaders, Billtrust empowers AR teams with AI-driven automation, predictive foresight, and forward-leaning financial management tools. With over 2,600 companies trusting Billtrust to streamline invoicing, payments, cash application, collections, and credit management, the results speak for themselves: increased cash flow, faster payments, improved productivity, and confident financial decision-making. Whether you’re a CFO, AR analyst, or collections manager, Billtrust is built to help you elevate the AR department into a strategic advisor for business growth.
Ready to see Billtrust in action? Contact us for a personalized demonstration.
