AI-Powered Collections: Introducing Agentic Procedures

Grant Halloran Appointed Chief Executive Officer of Billtrust

Enterprise Software Leader to Drive Billtrust’s Next Phase of AI-powered Accounts Receivable Automation

Share with your network

HAMILTON TOWNSHIP, NJ – December 2, 2025 – Billtrust, the leader in B2B accounts receivable (AR) workflow and payment software, announced the appointment of Grant Halloran as Chief Executive Officer.

Halloran is a seasoned enterprise software executive with more than 25 years of leadership experience.

Most recently he served as CEO of Planful, where he orchestrated a multi-year transformation that tripled revenue, doubled the customer base and employee count, and solidified its position as a market leader in financial performance management. Prior to Planful, he served in executive leadership roles at Anaplan, Infor, Heavy AI, and Orbis.

“Grant has an incredible track record of helping enterprise software companies scale globally while staying laser-focused on customer outcomes,” said David Post, Billtrust Chairman and Senior Operating Advisor with EQT Partners. “His ability to combine strategic vision with operational excellence will accelerate Billtrust’s mission to redefine how finance leaders manage working capital and customer relationships.”

“I’m thrilled to join Billtrust to serve this talented team and our thousands of customers across the globe,” said Halloran. “While complex mid-market and enterprise companies have partnered with us for many years to simplify and streamline converting B2B sales to cash, we are now in the era where AI is augmenting these processes. Billtrust is at the vanguard of innovation in this area, which makes this an even more exciting time to join the company.”

Recent innovations by Billtrust in AI-powered accounts receivable automation include Billtrust Autopilot, an advanced agentic AI assistant, and a multi-agent platform architecture designed to transform AR workflows with unprecedented efficiency and insight. In collections, Billtrust has introduced Agentic Email, Cases for dispute management, Credit Review, and Collections Analytics, enabling finance teams to resolve issues faster, reduce risk, and improve customer experience. Most recently, the company launched Collections Agentic Procedures, which autonomously recommends and executes optimal outreach strategies, setting a new standard for intelligent AR management.

About Billtrust

Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As a B2B accounts receivable workflow and payment software market leader, we provide the world’s leading brands with AI-powered solutions to delight their buyers across the full AR lifecycle—from invoice presentment to payment application. With more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.

Billtrust updates: What's new and next

AI with hand and robot hand
The silhouette of a man with a thought bubble
AI with hand and robot hand
AI with hand and robot hand
AI with hand and robot hand
AI with hand and robot hand
AI with hand and robot hand
AI with hand and robot hand
AI with hand and robot hand
AI with hand and robot hand
AI with hand and robot hand
AI with hand and robot hand
News

82% of Finance Leaders Concerned About AI Misuse, Billtrust Study Finds

Finance leaders are adopting AI, but 82% worry about its misuse. See what our new study reveals about responsible AI.
Right row purple icon
The silhouette of a man with a thought bubble
News

Billtrust Launches AI-Powered Collections Agentic Procedures, Delivering Precision at Scale for AR Teams

Outreach optimization harnesses network-wide data to boost recovery rates, cut manual effort, and elevate the customer experience
Right row purple icon
Man and woman looking at computer reading Billtrust press release
The silhouette of a man with a thought bubble
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
Man and woman looking at computer reading Billtrust press release
News

Billtrust Named a Leader in Everest Group’s 2025 Order-to-Cash Products PEAK Matrix® Assessment

Prestigious Recognition Highlights Billtrust’s AI-Powered Innovation and Market Impact in Accounts Receivable Automation
Right row purple icon
Man with curly hair and glasses smiling

Ready to see Billtrust in action?

Use Billtrust to streamline AR and get paid faster while reducing manual work. Discover how our AI-powered solutions can meet your unique needs and enhance your AR operations.

Thank you for contacting us

A Billtrust rep will be in contact shortly.

Frequently asked questions