Sub-Processors

Effective Date: February 20, 2020

Revised Date: March 30, 2023

See sub-processors by Billtrust product below.

Billtrust Collections

Sub-processor Country Purpose
AWS, Inc. (Amazon Web Services) Ireland Cloud data storage, Hosting providers
IPEX Belgium Print Mail partner
MessageBird Netherlands SMS Services
Paragon Netherlands, U.K. International print services
Pendo U.S.A. Application analytics
PostHub Ireland Email delivery
Speos Belgium BE Print Partner
Zendesk Netherlands, Belgium Support ticketing system
Sub-processor Country Purpose Product(s)
Adyen N.V. Amsterdam Payment Processor Billing and Payments
AR Service Company BV Netherlands Managed Services Order2Cash
AWS, Inc. (Amazon Web Services) U.S.A. Germany and Ireland Cloud data storage, Hosting providers (e-Invoicing & e-Contract Signing services) Billtrust Platform, (Collections, Credit 2.0, Cash App, Account Management API, BPN, Supplier Payments), eCommerce, Order2Cash
Babelway SA U.S.A. Tool for automating data flow BPN, BPN Invoicing
Bancorp U.S.A. ACH+ Banking BPN
BCC Software United States Print Mail Partner Billing & Payments
Beam/Jumio U.S.A. Fraud Detection and Transaction Monitoring Billing & Payments, BPN
Bluewave Marketing Belgium Wi-Fi Telecom Operator Billtrust Collections (Formerly iController)
Broadridge Output Solutions Inc. United States Print Mail Partner Billing & Payments
CM Telecom BV Netherlands SMS service (mostly/only subject to e-Contract Signing service) Order2Cash
CRion NV Belgium Support Order2Cash
DataDog U.S.A. Monitoring and Alerts for Payment Issues Billing & Payments
Datapipe (Rackspace company) U.S.A. Hosting services management and data center Billing & Payments, Credit Core, BPN, BPN Invoicing, Vuebill/Waypoint
dBasics BV Netherlands Integration services Order2Cash
DocuSign U.S.A. Customer credit applications Account Management API, Credit App 1.0 and 2.0, Billtrust Collections (Formerly iController)
EIPP Chennai, India Invoice Keying for AP networks BPN
Equifax U.S.A. Credit Reporting Agency Credit Platform
Exact Online Belgium Invoicing system Billtrust Collections (Formerly iController)
Experian U.S.A. Credit Reporting Agency Credit Platform
FIS AvantGuard, LLC (Sunguard, Worldpay Inc., Vantiv) U.S.A. Collections Partner and Payment Gateway Collections, Vuebill/Waypoint, Billing & Payments, BPN
Fiserv, Inc. (First Data Merchant Services -CardConnect, LLC, BluePay Processing, LLC U.S.A. Payment Gateways Billing & Payments
Flexential Colorado Corp. (formerly ViaWest, Inc.) U.S.A. Datacenter Billing & Payments (DR), Vuebill
GIACT U.S.A. Consumer bank account validations Billing & Payments, BPN
International Direct Response Services (IDRS) Canada Print Mail partner Billing & Payments
Interworks BV NetherlandsNorth Macedonia Integration services Order2Cash
Intrado (formerly West Interactive Corporation) U.S.A. IVR service for payments Billing & Payments IVR, Vuebill/ Waypoint, IVR
IPEX Belgium Print Mail partner Billtrust Collections (Formerly iController)
IT Solution Factor Poland Professional Services Order2Cash
JIRA (Atlassian) U.S.A, Netherlands, Belgium Development ticketing system, Support Tools Billtrust Platform, Billing & Payments, Credit, Cash App, Billtrust Collections (Formerly iController), Order2Cash
KPN Corporate Market Netherlands Hosting providers (e-Invoicing & e-Contract Signing services) Order2Cash
LeanData United States Data Manipulation tool Billtrust Platform, Billing & Payments, Credit, Cash App
Lockstep United States AR & Collections Automation Software & Accounting Billing & Payments
Looker HA U.S.A. Reporting & Dashboard Tool Billtrust Platform
Mailchimp Belgium Email marketing service Billtrust Collections (Formerly iController)
Mailstreet BV Netherlands Print Mail partner Order2Cash
MessageBird Netherlands SMS Services Billtrust Collections (Formerly iController)
Microsoft Corporation (Microsoft Azure) U.S.A. Hosting services and Datacenter Cash App, BPN
MongoDB Atlas U.S.A. Database storage Billtrust Platform, (Collections, Credit 2.0, Cash App, Account Management API, VCC, BPN, Supplier Payments)
Onguard BV Netherlands Collections Order2Cash
Paragon Netherlands, U.K. International print services Billing Platform, Billing & Payments, Order2Cash
Pendo U.S.A. Analytics and usage data for our applications Billtrust Platform, Billing & Payments, Credit, Cash App, Billtrust Collections (Formerly iController)
PIWIK Pro Poland Privacy-focused analytics suite Billtrust Platform, Billing & Payments, Credit, Cash App, Billtrust Collections (Formerly iController), Order2Cash
Postmark Belgium Email delivery service Billtrust Collections (Formerly iController)
Prospex Belgium Call Center Billtrust Collections (Formerly iController)
Pyramid Document Solutions Belgium Print Mail partner Order2Cash
Quadient USA Inc. United States Production system processing customer bills Billing & Payments
Retarus U.S.A. Cloud Fax Service Billing & Payments
Salesforce Belgium, U.S.A CRM Software Billtrust Platform, Billtrust Collections (Formerly iController), Order2Cash
Saphety Portugal Channel services Order2Cash
Savance United States ERP & integration support Billtrust Platform, Billing & Payments, Credit, Cash App
ScanLaser BV Netherlands Print Mail partner Order2Cash
Sentry U.S.A. Front-end Logging Billtrust Platform, Collections, Credit App 2.0
Snowflake U.S.A. Database storage Billtrust Platform, (Collections, Credit 2.0, Cash App, Account Management API, VCC, BPN, Supplier Payments)
Spreedly, Inc. United States Web-based payments orchestration and tokenization platform, BPN
Sree Imaging U.S.A. Scanning Invoicing & Payments
Synter United States Professional Services Billing & Payments
Taylor-Demers Mail Processing Inc. Canada Print Mail Partner Billing & Payments
TEC Mailing United States Cloud-based, SaaS solutions Billtrust Platform, Billing & Payments, Credit, Cash App
Telesign U.S.A. Multi-factor authentication on the BT Platform BT Platform
TESI SpA Italy Channel services Order2Cash
Twikey BV Belgium Mandates Order2Cash
Twinfield Netherlands Accounting software Order2Cash
Unix Solutions BVBA Belgium, United States Hosting Services Billtrust Collections (Formerly iController)
Vandelanotte Belgium External accounting office Billtrust Collections (Formerly iController)
Victus Belgium Call Center Billtrust Collections (Formerly iController)
Visa (Cybersource, LLC and Authorize.net) U.S.A. Payment Gateway (Authorize.net), Payment Gateway (Cybersource), Visa (BPN) Billing & Payments, BPN
Zayo Group, LLC (Latisys) U.S.A. Hosting services and datacenter Vuebill/Waypoint
Zendesk U.S.A, Netherlands, Belgium Support ticketing system Billtrust Platform, Billing & Payments, Credit, Cash App, Billtrust Collections (Formerly iController), Order2Cash
Zoho United States Password manager Billtrust Collections (Formerly iController)

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