Sub-Processors
Effective Date: February 20, 2020
Revised Date: July 22, 2025
See sub-processors by Billtrust product below.
| Sub-Processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | Ireland | Cloud Data Storage, Hosting Providers |
| IPEX | Belgium | Print Mail Partner |
| MessageBird | Netherlands | SMS Services |
| OpenAI | U.S.A. | Artificial Intelligence Deployment |
| Paragon | Netherlands, U.K. | International Print Services |
| Pendo | United States | Application Analytics |
| Salesforce | U.S.A. | CRM Software |
| Snowflake | U.S.A. | Database Storage |
| Speos | Belgium | BE Print Partner |
| Twilio (SendGrid) | U.S.A. | Email Provider |
| Sub-Processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | Ireland | Cloud Data Storage, Hosting Providers |
| KPN BV | Netherlands | Cloud Data Storage, Hosting Providers |
| OpenAI | U.S.A. | Artificial Inteligence Deployment |
| Paragon | Netherlands, U.K. | International Print Services |
| Salesforce | U.S.A. | CRM Software |
| Snowflake | U.S.A. | Database Storage |
| Sovos Compliance LLC | U.S.A. | E-Invoicing Compliance |
| Tesisquare | Italy | E-Invoicing Compliance |
| Twilio (SendGrid) | U.S.A. | Email Provider |
| Sub-Processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | U.S.A. (for U.S.A. Customers), Ireland (for EU-UK Customers) | Cloud Data Storage, Hosting Providers |
| Babelway SA | U.S.A. | Tool for Automating Data Flow |
| Comply Advantage | U.S.A. | Fraud Detection and Transaction Monitoring |
| FIS | U.S.A. | Collections Partner and Payment Gateway |
| MongoDB Atlas | U.S.A. | Database Storage |
| Spreedly, Inc. | U.S.A. | Web-based Payments Orchestration and Tokenization Platform |
| Twilio (SendGrid) | U.S.A. | Email Provider |
| Sub-Processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | U.S.A. (for U.S.A. Customers), Ireland (for EU-UK Customers) | Cloud Data Storage, Hosting Providers |
| Babelway SA | U.S.A. | Tool for Automating Data Flow |
| Microsoft Corporation (Microsoft Azure) | U.S.A. | Hosting Services and Datacenter |
| MongoDB Atlas | U.S.A. | Database Storage |
| OpenAI | U.S.A. | Artificial Inteligence Deployment |
| Pendo | U.S.A. | Analytics and Usage Data for Our Applications |
| Snowflake | U.S.A. | Database Storage |
| Twilio (SendGrid) | U.S.A. | Email Provider |
| Sub-Processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | U.S.A. (for U.S.A. Customers), Ireland (for EU-UK Customers) | Cloud Data Storage, Hosting Providers |
| DocuSign | U.S.A. | Customer Credit Applications |
| MongoDB Atlas | U.S.A. | Database Storage |
| OpenAI | U.S.A. | Artificial Inteligence Deployment |
| Pendo | U.S.A. | Analytics and Usage Data for Our Applications |
| Snowflake | U.S.A. | Database Storage |
| Salesforce | U.S.A. | CRM Software |
| Twilio (SendGrid) | U.S.A. | Email Provider |
| Sub-Processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | U.S.A. (for U.S.A. Customers), Ireland (for EU-UK Customers) | Cloud Data Storage, Hosting Providers |
| MongoDB Atlas | U.S.A. | Database Storage |
| Pendo | U.S.A. | Analytics and Usage Data For our Applications |
| Salesforce | U.S.A. | CRM Software |
| Telesign | U.S.A. Netherlands, Belgium | Multi-factor Authentication on the BT Platform |
| Worldpay | U.S.A. | Payment Processor/Gateway |
| Sub-Processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | U.S.A. (for U.S.A. Customers), Ireland (for EU-UK Customers) | Cloud Data Storage, Hosting Providers |
| Babelway SA | U.S.A. | Tool for Automating Data Flow |
| MongoDB Atlas | U.S.A. | Database Storage |
| OpenAI | U.S.A. | Artificial Inteligence Deployment |
| Paragon | Netherlands, U.K. | International Print Services |
| Pendo | U.S.A. | Analytics and Usage Data for Our Applications |
| Salesforce | U.S.A. | CRM Software |
| Snowflake | U.S.A. | Database Storage |
| Taylor-Demers Mail Processing Inc. | Canada | International Print Services |
| Twilio (SendGrid) | U.S.A. | Email Provider |
| Sub-Processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | U.S.A. (for U.S.A. Customers), Ireland (for EU-UK Customers) | Cloud Data Storage, Hosting Providers |
| Broadridge Output Solutions Inc. | U.S.A. | Print Mail Partner |
| Comply Advantage | U.S.A. | Fraud Detection and Transaction Monitoring |
| Cybersource Corporation | U.S.A. | Payment Gateway |
| FIS | U.S.A. | Collections Partner and Payment Gateway |
| Fiserv, Inc. | U.S.A. | Payment Gateways |
| Flexential Colorado Corp. | U.S.A. | Datacenter |
| MongoDB Atlas | U.S.A. | Database Storage |
| Paragon | Netherlands, U.K. | International Print Services |
| Pendo | U.S.A. | Analytics and Usage Data for Our Applications |
| OpenAI | U.S.A. | Artificial Inteligence Deployment |
| Quadient USA Inc. | U.S.A. | Production System Processing Customer Bills |
| Retarus | U.S.A. | Cloud Fax Service |
| Salesforce | U.S.A. | CRM Software |
| Snowflake | U.S.A. | Database Storage |
| Spreedly, Inc. | U.S.A. | Web-based Payments Orchestration and Tokenization Platform |
| Taylor-Demers Mail Processing Inc. | Canada | International Print Services |
| Twikey BV | U.S.A. | SEPA Direct Debits Web-based Payments |
| Twilio (SendGrid) | U.S.A. | Email Provider |
| Worldpay | U.S.A. | Payment Facilitator Services Provider |
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