A comprehensive guide to the ecommerce payment gateway

Blog | June 23, 2022

Reading time: 9 min
If you want people to buy your products and services, then an ecommerce payment gateway is essential. Find out what they are, how they work and why it’s important that you choose the right one for your business.

In our digital age, more and more businesses are moving their operations online. This often includes accepting payments from customers. With so many options for an ecommerce payment gateway, it can be hard to decide which is the best fit for your business. 

In our digital age, more and more businesses are moving their operations online. This often includes accepting payments from customers. With so many options for online payment gateways, it can be hard to decide which is the best fit for your business.

Below, we'll provide a comprehensive guide to some of the most popular online payment gateways. We'll discuss what each one offers so that, whether you're just starting out or looking to switch payment options, you can choose the right gateway for your business needs.

Types of payment gateways

Ecommerce payment gateways are software that allows businesses to accept online payments. Ecommerce payment gateways are critical for businesses that operate online. They provide a secure way for customers to pay for goods and services using their credit or debit cards. There are many different types of online payment gateways, and the right one for your business will depend on a number of factors, including your industry, business model and sales volume.

Merchant account gateway

One type of ecommerce payment gateway is the merchant account gateway. Merchant account gateways allow businesses to set up a merchant account with a bank or other financial institution. This account can then be used to process cards and other electronic payments. Merchant account gateways typically have lower transaction fees than other types of ecommerce payment gateways, but they may require businesses to maintain a minimum balance in their account.

Payment service provider

Payment service providers (PSPs) offer businesses a way to accept online payments without having to set up a merchant account. PSPs usually charge a per-transaction fee, but they can be a good option for small businesses that don't want to set up a merchant account.

Credit card processors

Credit card processors are companies that handle the transaction between the customer's credit or debit card and the merchant's bank account. Many merchant account providers and PSPs also offer credit card processing services.

Third-party processor gateway

Another type of ecommerce payment gateway is the third-party processor gateway. Third-party processors are companies that handle electronic payments on behalf of businesses. These companies typically charge a higher transaction fee than merchant account gateways, but they often do not require businesses to maintain a minimum balance in their account. Third-party processors also typically offer additional features such as fraud protection and customer support.

Customized ecommerce payment gateways

Finally, there are also ecommerce payment gateways designed for specific types of businesses. For example, some gateways are designed for use with online auctions, subscription-based services and digital goods. Each of these types of ecommerce payment gateways has its own benefits and drawbacks, so it's important to choose the right gateway for your business.

Payment gateways vs. payment processors

As ecommerce businesses have grown, so too has the need for reliable and secure payment processing.

Traditionally, businesses would use a payment processor to handle all of their transactions. However, more and more businesses are now turning to ecommerce payment gateways to provide an extra layer of security.

But, what is the difference between the two?

Payment processors

Payment processors are typically banks or other financial institutions that provide the infrastructure for processing credit and debit card transactions. In short, they are companies that ecommerce businesses can use to process physical and virtual credit card payments. Payment processors typically offer other services as well, such as fraud protection and customer management tools. They usually charge a per-transaction fee, as well as a monthly or annual fee.

Payment gateways

Payment gateways, on the other hand, are software applications that act as a bridge between the merchant and the payment processor. When a customer makes a purchase on an ecommerce site, the payment gateway will encrypt their credit card information and send it to the processor for authorization. The gateway will then return the results of the transaction to the merchant, who can then complete the order.

There are several benefits of using an ecommerce payment gateway over a traditional processor.

  1. First, gateways offer an extra layer of security by encrypting customers' credit card information. This helps to protect businesses from payment fraud and data breaches.
  2. Additionally, ecommerce payment gateways can provide businesses with more control over their transactions. For example, some gateways allow businesses to set up recurring billing or subscription models. This can be helpful for companies that sell digital products or services.
  3. Finally, ecommerce payment gateways can help businesses to save money on transaction fees.
benefits of using an ecommerce payment graphic

Limitations of payment gateways

Ecommerce payment gateways are a vital part of any online business. They provide a secure way for customers to pay for goods and services online and are one of the most essential components of ecommerce, enabling businesses to accept online payments.

However, there are some limitations to using ecommerce payment gateways:

  1. First, they typically charge a fee for each transaction. This can add up over time, making it difficult to pass on these costs to customers.
  2. Second, ecommerce payment gateways are often subject to fraud and security threats. Hackers may target payment gateway providers to gain access to customer financial information. As a result, ecommerce businesses must be vigilant about protecting the payment gateway from security threats.
  3. Third, ecommerce payment gateways may not be available in all countries. This can limit the reach of an online business.
  4. Finally, ecommerce payment gateways may not support all types of payment methods. This can be problematic for customers who do not have a credit or debit card or prefer to use alternative payment methods such as PayPal or e-checks.

Despite these limitations, ecommerce payment gateways are still the best option for many online businesses.

Stacking payment gateways

If you run an ecommerce business, you know that having a reliable payment gateway is essential for processing transactions and that offering multiple payment gateway options is key to giving your customers the best possible experience.

But what happens when you need to process payments through more than one gateway?
That's where stacking comes in.

Stacking payment gateways simply means using more than one gateway to process payments. This can be useful if you want to offer different payment options to your customers or if you need to use more than one gateway to meet your business's needs.

There are a few things to keep in mind when stacking payment gateways:

  1. Make sure each gateway is compatible with the others. You don't want to end up with multiple gateways that don't work together.
  2. Pay attention to transaction fees. Some gateways charge more for transactions than others, so you'll want to ensure you're getting the best possible rate.
  3. Keep your customer's experience in mind. Stacking payment gateways can sometimes confuse customers, so ensure the process is straightforward and easy to follow.
stacking payment gateways graphic

In some cases, it may make sense to stack multiple payment gateways to provide your customers with additional options and redundancy. By partnering with multiple gateways, you can offer your customers more flexibility and peace of mind. If one gateway goes down, you can simply switch to another without interruption. And if you're looking to expand into new markets, stacking gateways can be a helpful way to do so.

By partnering with a local gateway in each market, you can ensure that your customers will be able to pay in their preferred currency.

If done correctly, stacking payment gateways can be a great way to offer more payment options to your customers and ensure your ecommerce business can meet all of its needs.

So whether you're looking for added security or expanded reach, stacking payment gateways may be the right solution for your ecommerce business.

Choosing a secure payment gateway for ecommerce

If you run an ecommerce business, you know that choosing a secure payment gateway is essential to protecting your customers' data and preventing fraud. But with so many options on the market, how do you know which one is right for your business?

ecommerce payment gateways graphic

Here are a few things to keep in mind as you evaluate ecommerce payment gateways:

  1. Security: Make sure the gateway you choose uses state-of-the-art security measures to protect your customers' data. You'll want a payment gateway that's PCI compliant. This means it meets the security standards the Payment Card Industry (PCI) set. You'll also need a gateway that offers fraud prevention tools. This will help you protect your business from fraudulent transactions.
  2. Scalability: As your business grows, you'll need a gateway that can scale seamlessly to meet your needs.
  3. Support: Look for a gateway that offers excellent customer support in case you run into any problems. 
  4. Features and price: Compare features and pricing before making a decision. Some payment gateways charge monthly fees, while others charge per transaction. Choose the option that makes the most sense for your business.
  5. Integration: Select a gateway that integrates with your ecommerce platform. This will make it easy to set up and manage payments on your website.

Choosing the right ecommerce payment gateway can be a complex decision, but if you keep these factors in mind, you'll be well on your way to finding the right one for your business.

Get the best online gateway for your business

As ecommerce continues to grow, payment gateway providers will need to adapt to meet the needs of online shoppers. While many options are available, choosing the right gateway for your business is essential.

The best gateway for your business will depend on several factors, including your sales volume, average order value and fraud risk. To find the right ecommerce payment gateway for your business, it's important to compare features and pricing from various providers.

Once you've found a few providers that meet your needs, be sure to read online reviews to get a sense of each company's customer service and support. By comparing ecommerce payment gateway providers, you can be sure you're choosing the right one for your business.