AI-Powered Collections: Introducing Agentic Procedures
Radial dot pattern

A collection dispute letter is formal correspondence that addresses disagreements about overdue balances or accounts receivable collections actions. These letters document the case, clarify facts and positions, and aid finance teams in working toward a resolution. Centralized information management systems are critical for handling collections dispute management. Unified software platforms can help ensure that stakeholders have visibility into all related information and documentation, as this accelerates resolution and prevents the dispute from stalling financial cash flow.

Want to resolve disputes faster? Find out the 3 steps for effective dispute management.

Frequently asked questions

Learn what Billtrust can do for you

Reduce manual work, get paid faster, and deliver superior customer experiences with Billtrust’s unified AR platform.