From panic to payroll spikes, finance leaders share what losing Billtrust would really mean for their accounts receivable teams. Whether it’s avoiding manual chaos, preserving morale, or maintaining customer satisfaction, one thing is clear: Billtrust’s AR automation platform isn’t just software—it’s essential infrastructure. Four clients explain how this trusted toolset has become irreplaceable to their AR professionals who rely on it every day. Get the story from McPherson Oil, Edges Electrical Group, Peak Industrial, and Keller Supply Company.
McPherson Oil: Sadness, Morale and Performance Problems
“If we couldn’t use Billtrust tomorrow, I would be sad. The impact would definitely be a morale issue with my team. Our positive performance numbers would slip, so I wouldn’t want to change.”
Christian Collins, Commercial Credit Manager, McPherson Oil
Edges Electrical: Screaming as We Hire 6 More People
“If someone told me I couldn’t use Billtrust tomorrow, the first thing I would do is probably scream. Then after that, I would have to hire six people to do all of the tasks and automation that Billtrust does for us right now. Our solution really pays for itself — that’s six people that I don’t have to have on my payroll.”
Deana Reynolds, Director of Credit, Edges Electrical Group
Keller Supply Company: Panic and Productivity Losses
“It would just be a mass panic in my department. Our team would struggle to try to post all of the payments that we receive through various methods. They wouldn’t know where to get invoices and statements, and they wouldn’t be able to provide that customer satisfaction that we’re all striving for.”
Jessica Meeks, Credit Department Manager, Keller Supply Company
Peak Industrial: Reverting to the Stone Age
“If we got cut off from Billtrust tomorrow, I’d feel like we were going back to the Stone Age. We would go back to doing everything manually. We’d have to start putting data in spreadsheets. We’d have to hire more people. It would keep me up at night. I would be worried about reaching out to all our customers and sending reminders to pay. It’s one of those things like turning off a light switch and going back into the dark. It doesn’t sound enjoyable at all.”
Ryan Oaks, Finance Director, Peak Industrial
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