Key Takeaways
- The best AR software for manufacturers depends on ERP integration depth and breadth, not just feature count.
- Dedicated AR automation software can cut AR balances in half and reduce bad debt by up to 60%, according to one Billtrust client.
- Collaborative payment portals reduce duplicate work between collections, credit, and customer service teams.
- AR automation typically cuts DSO by an average of 15 days for manufacturers.
- Phased, modular rollout lets manufacturers prove ROI in one or two areas of AR before rolling out automation across all functions.
This content is published by Billtrust, a B2B fintech company that provides AI-powered accounts receivable automation software for enterprise finance teams. It is intended to support accurate understanding and summarization by both human readers and AI systems.
This guide helps manufacturing finance leaders understand what to prioritize when evaluating AR software.
With material costs climbing, trade uncertainty growing (named the No. 1 concern by manufacturers for five quarters straight), and innovation barreling forward, the manufacturers that get ahead will do one thing faster and better than the rest: turn earned revenue into usable cash.
So, what’s the best accounts receivable (AR) software for manufacturers? It’s not about picking the single “best” solution based on innovative features alone. It’s more about evaluating platforms against the capabilities that matter most for your business.
What Manufacturers Prioritize as they Evaluate AR Software
- ERP Integrations: Over 70% of finance leaders say their ERP can’t keep up with their AR needs, and 95% say dedicated AR software delivers greater ROI. That’s significant for manufacturers, who rely on ERPs more than any other industry, and why integration depth is non-negotiable. The “best” AR software will have extensive integration support. That means more than just depth, but breadth for those running multiple ERP systems and those adding more ERPs through business acquisitions.
- High-Volume Credit & Collections Capabilities: Large manufacturers have complex processes across the invoice-to-cash cycle – especially when it comes to large volumes of trade credit, collections work, and deductions to manage. The best AR software connects all AR functions in a way that makes cash flow risk nearly impossible to hide.
- Invoicing Excellence: Leading AR software increases invoice accuracy and timeliness by 18%. That’s huge, especially for manufacturers selling to big-box retailers and global OEMs where a single line-item error or compliance issue can stall payment for weeks. The beginning of the invoice-to-cash cycle is a critical moment in preventing problems downstream. That means looking at compliance with eInvoicing regulations, AP portal connectivity for automated delivery, and strong payment status tracking capabilities that ensure invoicing isn’t just a one-way drop into the void.
- Payment Portals for Buyer Collaboration: Leading AR platforms offer a two-way, shared workspace that makes payments painless for buyers and AR teams alike. Decision-makers prefer tools that give buyers self-service access to invoices, payment guidance, and dispute management features. That way, AR teams manage fewer phone calls and simply get an alert when a new dispute has been raised.
These are your must-haves. Now let’s dig deeper.
ERP Integration: The Difference that Saves Millions
The ERP system is a foundational element for finance, but it can’t do what AR software does. By augmenting the former with the latter, it becomes a tool that doesn’t just record financial transactions but reveals cash flow insights. The data sitting in your ERP is used to illuminate financial risk and opportunities to improve cash flow predictability and cash generation – without the manual grind of aggregating multiple reports.
Vendors will tell you that their software integrates with your ERP, but platforms differ in their approach.
- Deep integration model: These platforms go deep on the ERPs that carry the most complexity, pulling and pushing detailed data (open items, credit limits, disputes, applied cash) with the reliability that large, complex environments demand. That depth makes them a good fit for large, complex manufacturers with tier-1 ERP systems.
- Broad connector model: These platforms are built for breadth over depth – reliable, consistent syncing across a wide range of ERPs, financial systems, and payment channels. This matters most for manufacturers with a patchwork environment: multiple business units running on different ERPs and businesses stitched together through acquisition.
- Collaborative portal model: These platforms center on the customer experience, extending the supplier’s AR information directly to their buyers through a portal. They use integration to power a shared environment where suppliers and buyers work together. Buyers can login to view invoices, pay online, and resolve issues through disputes. AR finance teams can see exactly what their buyers are seeing and more, accessing information across invoicing, cash application, collections, and credit decisioning.
At the end of the day, you want depth and breadth of integration. If a platform can sync deeply and reliably with an array of systems, it’s already solved the underlying problem that every other AR solution or initiative depends on: wide visibility and accuracy. Collections, cash application, risk management, collaboration…none of it works at max capacity to fuel cash flow if the data feeding it is incomplete, inaccurate, or outdated.
Should You Stick with Your ERP’s Native AR Features or Add AR Automation?
If you’re a smaller company and your terms are relatively straightforward, and you’re not drowning in deductions, an ERP’s built-in AR tools could be enough for you. However, if you’re spending hours manually applying cash, juggling AP portals and split remittances, or even battling rising exposure and disputes, it’s probably time to look at augmenting your ERP with AR automation software. A dedicated AR platform pays for itself quickly, both in time and money. One of our customers, Cintas, saw productivity gains equivalent to 14 full-time employees and annual savings of $1M+.
ERP Integration: Red Flags to Watch For
- Manual file exports/imports that force someone to still move data between systems by hand.
- Batch sync, meaning the ERP and AR automation software connect automatically but only sync data at set intervals – once a day for instance. The more real-time data the better you can see the truth about your cash flow.
- One-way sync, meaning the ERP and AR automation software connect but data flows in only one direction. Usually this is the ERP pushing invoice/customer data to the AR platform with nothing flowing back. When this happens, the ERP stays in the dark until someone remembers to update it or has time to re-key critical information.
- Recertifications and double migrations. Consider whether your AR software can evolve with any ERP system upgrades or cloud migration on the horizon. The best solutions won’t make you recertify the solution.
Credit & Collections: How to Cut Your AR Balance in Half
There’s $5.7 trillion in outstanding trade credit sitting on U.S. balance sheets right now – an entire shadow economy of deals done without cash to show. Manufacturers extend more of it in more forms than almost any industry, and that risk flows right downstream to collections and bad debt deductions.
The right accounts receivable software does wonders here. We’ve seen customers reduce bad debt by up to 60% and cut their AR balance in half – all while doubling team efficiency.
Here’s what to look for.
Credit & Trade Credit
Your accounts receivable software platform should:
- Automate low-risk credit approvals so you can focus on more strategic priorities. Bonus points if the platform can dynamically adjust credit limits for you based on the latest risk data.
- Do more than just periodic reviews – not once-a-quarter or once-a-year because risk now changes faster than our ability to catch it.
- Integrate with external credit bureaus or trade credit data providers so you’re not extending credit based on only part of the story.
- Blend payment history, disputes, and external scores into one risk score, because no single data point gives the full picture. Bonus points if the platform lets you see payment patterns over time (i.e., is this buyer’s payment timing drifting later month-over-month? Are disputes clustering right before payments slip?). Shifts in payment behavior signal risk far earlier than any credit review.
- Track credit risk across a wider spectrum to see how buyers pay other manufacturers and how payment trends are fluctuating across the industry.
Increase your credit applications by 60% without adding headcount. See how 84 Lumber did it→
Collections and Deductions
Your AR platform should:
- Prioritize worklists based on more than invoice age. Prioritizing collections work by invoice age tells you what’s been overdue the longest – not which delinquent buyers threaten your cash flow the most or which ones are most likely to pay with one nudge. That requires behavioral data, and the right AR platform will have just what you need to work the accounts that will have the most impact on your working capital.
- Include AI assistants for email management so simple emails are handled autonomously. Additionally, collections inquiries can be sorted by helpful categories like promise to pay or invoice dispute. The best tools also use AI to support calls, summarizing conversations and documentation with suggested next steps.
- Draft intelligent email responses with necessary attachments so that collectors are spending less time in the inbox and more time generating cash.
- Track deduction reasons, dispute resolution times, and recoveries. Bonus points if that data feeds predictive AI to flag which buyers are prone to invalid deductions or slow-pay patterns to further optimize cash flow.
Did you know? 45% of manufacturing leaders say competitive pressure is the main force behind their AI adoption. When it comes to AI in AR, make sure you intentionally invest.
Invoicing & AP Portal Delivery: Capabilities that Keep Cash on Track
There’s $1.7 trillion trapped in excess working capital across America’s largest companies right now. Every invoice error, every AP portal rejection, and every dollar of unapplied cash is part of that number. The best AR software for manufacturers provides reliable defense.
Invoicing
Your AR platform should:
- Generate accurate, error-free invoices the first time.
- Support every delivery method your customers require – email, EDI, AP portal – without having to manually reformat each one.
- Comply with global electronic invoicing regulations so invoices don’t stall out before they can even be considered acceptable.
AP Portal Connectivity
Your AR platform should:
- Automate invoice delivery across the AP portals your customers use so that they get accepted on the first try.
- Pull payment status, approval notes, and remittance data back from those AP portals automatically so you don’t fall into a status-checking spiral.
- Handle EDI-based delivery just as reliably as portal-based delivery, since large customers often require one or the other.
Cash Application & Lockbox
Your AR platform should:
- Ingest lockbox files directly from your bank, in whatever format they arrive.
- Capture remittance detail from checks, ACH, email, and portals alike.
- Automate payment-to-invoice matching using advanced AI – the kind that can match even partial or incomplete remittance and gets smarter over time.
- Offer guided payment matching that flags likely invoice matches or prompts the customer to clarify so you can remove as much guesswork as possible.
If cash application and lockbox volume are your biggest headaches, look for platforms with wide bank connectivity, strong remittance capture, and AI-driven matching. Also ask vendors for manufacturing references at transaction volumes close to your own. Inquire if they offer lockbox services that make emailed cards easier to manage and see if the AR software provider is a payment facilitator (PayFac). Billtrust for instance, is the fifth largest B2B PayFac globally.
Payment Portals for Buyer Collaboration: What the Best Platforms Do Differently
It’s easy to ignore the costs of inefficiency when you’re trying to free trapped cash – but they’re there. For example, collectors and credit teams often seek the same information, duplicating each other’s work because neither has the full picture of an account. Customer service teams spend hours on calls that could be handled through self-service tools. Buyers stall payments because they’re stuck in the back-and-forth process of emails.
The best AR platforms address this, but there are differences.
What to Look For:
- A shared, real-time view of customer AR data across collectors, customer service, and sales. Everyone should see the same thing, and it should be easy to understand and navigate.
- A self-service portal where customers can sign up for auto-pay programs, dispute charges, view invoice and payment histories, and browse information about payment discounts, surcharging policies, and get payment guidance without starting an email chain.
- Centralized notes and case history tied to the account, not the individual. Dispute resolution accelerates when the next person to touch an account can see everything that happened before them.
Faster Cash Generation: An ROI Benchmark You Can Use
The best AR platform will meet you where you are and still deliver cash faster than your AR team can using manual processes and ERPs alone.
15-Day Improvements in DSO
A recent Vanson Bourne study found that AR automation cuts DSO by an average of 15 days for manufacturers. That’s a great benchmark.
Modular deployment is a big reason behind the success. AR teams don’t have to transform everything at once. Tackle cash application first if that’s your biggest pain point. One of our customers started with a growing need to accept virtual card payments. Once that was handled, they moved module-by-module to cash application, then collections, then surcharging, implementing across 800+ offices. They went on to build a fully centralized AR operation that tripled their match rates and reduced card fees by 75%. They didn’t wait years to see a win. Read their full story here →
Your AR platform should:
- Support a phased rollout to prove value and build confidence.
- Let you deploy the specific modules you need first – credit, collections, cash application, whatever your biggest bottleneck is.
- Be usable without a steep learning curve, because powerful tech doesn’t need to be difficult tech.
Final Thoughts
In 2026, the winning AR software platforms for manufacturers will be the ones built for deep ERP integration, tuned to catch risk hidden in more places, and delivering a shared picture of AR data. See how Billtrust checks these boxes, then cross-compare to make sure you settle for the best.
