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Cookie Policy

Effective Date: November 11, 2019

Cookies Updated in Real Time

Introduction and Scope

This Cookie Policy (the POLICY) is designed to assist you in understanding how and why Factor Systems LLC dba Billtrust (WE, US, or OUR) uses cookies and other similar technologies (COOKIES) to collect personal data on our website ( and any of our linked or attached web pages (collectively, the WEBSITE). We use Cookies to allow our Website to operate, increase its functionality and efficiency, analyze how you use it so that we can improve it, tailor the content and information that we display to you, and provide you with targeted advertisements.

To the extent that information collected by the Cookies constitutes personal data (on its own or if combined with other information), our Privacy Policy shall apply to the processing of such personal data, as defined in the Privacy Policy.

Cookies and Other Tracking Technologies

A cookie is a small text file stored on your device that contains information about your browser and online activity. Our Website may also employ a software technology called clear GIFs (a.k.a. web beacons) that helps us better manage content on our Website by informing us what content is effective. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Website users. We may also use local shared objects (a.k.a. FLASH COOKIES), pixels, or other similar technologies. All of these tracking technologies are collectively referred to as COOKIES in this Policy.

Opting Out

You may opt out of Cookie at any time by clicking on the “Cookie Settings” button below. You can alter the configuration of your browser to reject certain types of Cookies. Note, if you reject certain Cookies, you may not be able to access and use all of the features on our Website. You may also set your browser to send a Do Not Track (DNT) signal. For more information, please visit and Please note that our Website does not have the capability to respond to “Do Not Track” signals received from web browsers.

You may also control your online behavioral advertising preferences and opt out from having your data processed by certain marketing companies by visiting and Please note that managing these preferences will not turn off internet advertisements in general. You will receive the same amount of advertisements, but it will be less reflective of your interests, as based on your web browsing habits. The opt-out preferences that you set may be nullified if you delete your Cookies.

Types of Cookies

We use both session and persistent Cookies. Session Cookies are deleted or removed when you close your browser. Persistent Cookies may be retained after you close your browser but have an expiration date.

Some of the Cookies placed on your device through our Website are first-party Cookies, since they are placed directly by us. Other parties, such as Marketo or Google, may also set their own (third-party) Cookies through our Website. Please refer to the privacy policies of these third parties to learn more about the way in which they collect and process information about you.

How We Use Cookies on our Website

Changes to this Policy

If we make any material change to this Policy, we will post the revised Policy to our Website and update the “Effective Date” above to reflect the date on which the new Policy became effective.

Contact Us

If you have any questions about this Policy, please call us at 1-888-580-2455, send us an e-mail to [email protected], or contact us by postal mail at:

Factor Systems LLC dba Billtrust

Corporate Headquarters
1009 Lenox Drive 
Suite 101
Lawrenceville, New Jersey 08648

Please allow up to 4 weeks for us to reply.

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