Skip to content

Cookie Policy

Effective Date: November 11, 2019

Cookies Updated as of 8/20/2021.

Introduction and Scope

This Cookie Policy (the POLICY) is designed to assist you in understanding how and why BTRS Holdings Inc with its covered entity, Factor Systems LLC dba Billtrust (WE, US, or OUR) uses cookies and other similar technologies (COOKIES) to collect personal data on our website (https://www.billtrust.com/) and any of our linked or attached web pages (collectively, the WEBSITE). We use Cookies to allow our Website to operate, increase its functionality and efficiency, analyze how you use it so that we can improve it, tailor the content and information that we display to you, and provide you with targeted advertisements.

This Policy also explains how you can opt out of Cookies if you are protected by certain data protection and privacy laws, such as the laws implementing the e-Privacy Directive in the European Economic Area (EEA).

To the extent that information collected by the Cookies constitutes personal data (on its own or if combined with other information) protected by one applicable data protection or privacy law, our Privacy Policy shall apply to the processing of such personal data, as defined in the Privacy Policy.

Cookies and Other Tracking Technologies

A cookie is a small text file stored on your device that contains information about your browser and online activity. Our Website may also employ a software technology called clear GIFs (a.k.a. web beacons) that helps us better manage content on our Website by informing us what content is effective. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Website users. We may also use local shared objects (a.k.a.flash cookies), pixels, or other similar technologies. All of these tracking technologies are collectively referred to as Cookies in this Policy.

Opting Out

You may opt out of Cookies at any time by clicking on the “Cookie Settings” button below. You can alter the configuration of your browser to reject certain types of Cookies. Note, if you reject certain Cookies, you may not be able to access and use all of the features on our Website. You may also set your browser to send a Do Not Track (DNT) signal. For more information, please visit https://www.aboutcookies.org/ and https://allaboutdnt.com/. We commit to user privacy by honoring “Do Not Track” signals received from web browsers.

You may also control your online behavioral advertising preferences and opt out from having your data processed by certain marketing companies by visiting http://www.youronlinechoices.com/ and http://optout.aboutads.info/. Please note that managing these preferences will not turn off internet advertisements in general. You will receive the same number of advertisements, but it will be less reflective of your interests, as based on your web browsing habits. The preferences that you set, including your opt out requests, may be stored in Cookies that are specific to your browser. If your browser is configured to block Cookies, our tool may not be able to store your preferences. In addition, deleting Cookies on this browser may result in your preferences being removed. If your preferences are removed after you delete cookies from this browser, you will have to update these preferences again. Also, remember that private browsing technologies (such as incognito mode) automatically delete all local storage and Cookies when the browsing session ends, preventing us from recording your choice made during the session; and preventing us from accessing any local storage created outside of the current session, which does not enable us to access the choice you made during a normal or previous private browsing session.

We’ll only store your preferences in this browser. Because some companies may not connect information about this browser with other web browsers or devices you may use (such as a web browser on another computer you may use, or one on a mobile device), you need to update your preferences by accessing our Cookie consent management tool above to set your preferences separately for other browsers or devices you may use.

Types of Cookies

We use both session and persistent Cookies. Session Cookies are deleted or removed when you close your browser. Persistent Cookies may be retained after you close your browser but have an expiration date.

Some of the Cookies placed on your device through our Website are first-party Cookies since they are placed directly by us. Other parties, such as Marketo or Google, may also set their own (third-party) Cookies through our Website. Those third parties may collect information about your online activities over time and across different Internet websites or online services. Please refer to these third parties’ privacy policies to learn more about the way in which they collect and process information about you.

How We Use Cookies on our Website

Changes to this Policy

If we make any material change to this Policy, we will post the revised Policy to our Website and update the “Effective Date” above to reflect the date on which the new Policy became effective.

Contact Us

If you have any questions about this Policy, please call us at 1-888-580-2455, send us an e-mail to [email protected], or contact us by postal mail at:

Factor Systems LLC dba Billtrust

Corporate Headquarters
1009 Lenox Drive 
Suite 101
Lawrenceville, New Jersey 08648

Please allow up to 4 weeks for us to reply.