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Collections

Reach the right customers at the right time. Billtrust Collections delivers effective, automated outreach. Your team will increase account coverage, collect payments faster, reduce DSO and receive insights that allow them to optimize policies and processes.

Increase account coverage

Extending collectors reach with automated email contacts to ensure they’re nurturing the entire account portfolio.


Collect payments anytime, any touchpoint

Accelerate cash flow and open credit lines by taking ACH and credit card payments straight from email or over the phone.


Unlock insights for management

Quickly understand how your collections team is contributing to overall profitability, cash flow and business performance.

Reach more accounts more easily.

Prioritized daily task lists

Start the day ready to go with smart task lists. Collector activities are guided by factors like date of last contact, promises-to-pay and dispute status. Eliminate outdated aging spreadsheets and time spent on figuring out who to contact.

Centralized account history

Guarantee you’re talking about the right information with your customers. Centralized, detailed account histories make dispute handling, delinquency warnings and follow-ups easier to manage.

Robust reporting

Choose from over 30 detailed reports. Get summaries of key performance indicators, payment trends and overdue balances. Boost team performance and efficiency with greater insights for both managers and collectors.

Automated outreach

Easily reach low-volume and low-dollar customers. Automated contact management helps you nurture your whole portfolio while giving you the time to focus on more strategic customer interactions.

Smart dispute handling

Easily track invoice dispute details for quicker solves. Contacts can be paused during investigations and partial payments recorded to keep cash flowing.

Flexible payment acceptance

Accelerate cash flow with easier payments. Take credit card payments over the phone, or drive customers to pay invoices via a secure payments page optimized for any device and capture full remittance information.

Briggs Equipment logo: A Billtrust partner
Daylight Transport logo: A Billtrust partner
Gregory Poole logo: A Billtrust partner
Huttig Building Products logo: A Billtrust partner
Werner Electric Minnesota logo: A Billtrust partner

“With Billtrust, we’ve automated 83% of customer communications, increased our account coverage by 3-fold and surpassed our highest amount collected per month by 15%.”

CEO, Large Bottleless Water Cooler Manufacturer

How Billtrust streamlines collections for enterprises

Customer Success

Waterlogic

Water distributor streamlines order-to-cash by automating invoicing, payments, cash application and collections

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<30-DAY IMPLEMENTATION
For Billtrust Collections

83% OF CUSTOMER COMMUNICATIONS
Automated

Customer Success

Werner Electric Minnesota

Electrical distributor, Werner Electric Minnesota, hones A/R efficiency with solutions for collections, cash application and invoicing

Learn More

88% ELECTRONIC INVOICE PRESENTMENT
Achieved

5+ DAY REDUCTION
In DSO

Get a closer look at collections

Blog Post

Blog Post

How to run an effective collections team

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Solution Guide

Solution guide

5 tips to collect outstanding receivables

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White Paper

White paper

Why a world-class organization requires a world-class collections process

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Learn more

Billtrust helps you solve collections prioritization challenges intelligently. Let’s chat about what smart collections software can do for your business.

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